BPOs want to continue working from home till year end

The Global Services Association of Jamaica (GSAJ), which represents most of the business process outsourcing companies in Jamaica wants its employees to continue working from home.

The association has written to the Government requesting permission to continue the work-from-home policy until the end of this year.

Prime Minister Andrew Holness announced that the work-from-home order, which has been in place since March will be lifted. He said employees who were working fro m home will be able to return to work places on June 1.

However, the Prime Minister did indicate that this decision would be up to the employers discretion.

The GSAJ said its members have about 13,000 workers deployed to work from home across all parishes and wants this to remain in place so that worksites can continue to practice social distancing, but more importantly to keep workers safe and employed.

“It is expected that about 20 to 25 per cent of BPO workers may remain in work-from-home even after the pandemic ends,” said the GSAJ.

The association argued that COVID-19 guidelines were shared with stakeholders and subsequently implemented by its members from March 19.

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These guidelines cover the spectrum of health and safety measures to keep Global Services Sector (GSS), and other working environments sanitised and employees safe.